How to Receive Texts to Your Email
Did you know your business email can send & receive texts? Well, it can and it’s super easy. Especially if you’re using an Email-to-Text solution like the one TextBetter offers.
The entire set-up process takes just a few minutes. And once done, you’ll receive texts via email in just 3 simple steps.
So, how does it all work?
- First, someone texts your landline number
- Second, their text is turned into an email
- And third, it’s delivered to your email inbox!
Want to text back? Simply reply!
And just like that, you can send and receive texts with business email.
Want to know another benefit of receiving texts via business email? Texts are stored in your inbox, just like business email. Which makes it super easy to search for client conversations in the future.
And yes, you can even receive picture messages.
But before we get ahead of ourselves, read on to learn a little more about how to receive texts to your email.
How to start receiving texts to your email
Using business email to send and receive texts is easy. And getting set-up is even easier!
First, we text-enable your landline by simply pairing it with your email address. It works with any email client, including Office 365, Apple Mail, Gmail and more!
It also works with any existing landline number, so you can send texts without having to change your contact information. Easy, right?
Plus, there is nothing to download or install. Simply open your email application, start typing, and click send!
And because the entire set-up process takes less than 30 minutes, we can have you texting on the same day!
Now you are all set to receive your first text!
What happens when someone texts your landline number
So how does it work? After your landline is text-enabled, you can receive and send texts via business email from any wireless number.
Which means customers can treat your landline number like a wireless number. They just need to type in your landline number and click send on a text!
Over 75% of millennials prefer to text over calling, including how they prefer to reach out to a business. By being more accessible, you can better meet your customers’ needs. You can also add keywords that will prompt an immediate response to your customer.
Inbound texts arrive as an email
After someone sends you a text, it will arrive in your email addressed to your landline number. You will then be prompted to add this contact to your company-wide phone book.
You will never lose a contact’s information again. Every text sent to you saves in your email inbox. There is no limit to the number of texts you can receive. You can add contacts to your company-wide phone book once they text you as well.
You reply like an email
Now that you have read the text, you want to respond. It is as easy as hitting reply. It will automatically address the email at the number of the person you are texting and the TextBetter domain. For example, if you were texting 123-456-7891, it would be addressed as [email protected]. Add a right square bracket, the ] key, to exclude your email signature. Your customer receives a text, and the entire interaction saves in your inbox. And just like that, you are texting from your email.
Sending a text
Let’s say you want to initiate a text from your email. Instead of hitting reply, you would address the text message to their phone [email protected], just like it would be if you were replying to them. Everything else is the same as receiving a text message. And with TextBetter’s dedication to compliance protection, you can rest easy knowing your text will arrive to your client’s phone. Did you know that 95% of text messages are read and responded to within 3 minutes of being received? Let’s get your text on your customer’s phone today!
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About TextBetter
TextBetter is a leading provider for landline texting solutions for business. Our patented solution works with any existing landline number, from your mail office line to your employees DID. Toll-free and VOIP numbers work. For more information visit www.textbetter.com or give us a call at (800) 322-1112.