How can your business use a landline texting service?

A landline texting service for business is a tool to help facilitate the next generation of effective modern business communication. With text messaging being so prevalent in our day to day, it’s a seamless way to use this preferred and powerful method to communicate with customers. As a result of using a landline texting service, businesses have become more productive and effective with reaching customers and are seeing positive interactions between the business and customer.

There are limitless ways a business can leverage a landline texting service in their day to day process. Some of those are:

  • Scheduling/rescheduling a call or an appointment
  • Sending appointment reminders
  • Confirming appointments
  • Checking customer availability
  • Asking and responding to questions
  • Addressing order issues
  • Placing and confirming orders
  • Customer service issues
  • Referrals
  • Scheduling interviews
  • Surveys
  • Using autoresponders for hours, location or employment information
landline texting service

To get a little more specific, here are some examples of industries using a landline texting service and how they are using it:

Sales teams:

  • Communicate with prospects/customers to answer questions
  • Last minute details to wrap up a quote or pricing
  • Build rapport by using a preferred method of communication
  • Alternate, quick way to reach customers outside of calls/email

Human Resources and Staffing:

  • Recruiters can reach candidates to schedule, confirm and reschedule interviews
  • Remind of specific details the candidate needs for the interview
  • Day of interview logistics such as parking, building and location specifics
  • Post interview follow up and next steps

Law Firms:

  • Quickly schedule, confirm, and reschedule appointments
  • Request specific information and answer questions
  • Protect the attorney from providing their personal cell phone number

Banks and Credit Unions:

  • Request additional or missing documentation needed to process loans
  • Get answers to time sensitive questions faster during busy day time hours
  • Provide what to expect next in the loan process
  • Hours of operation
  • Out of the office responders

Veterinarians:

  • Timely post-surgery or treatment updates
  • Appointment scheduling, reminders and confirmations

Auto and Transportation:

  • Scheduling routine car service
  • Checking in with customers that haven’t come in for service in a while
  • Reminder of services needed and/or recommended

While these are just a few examples that barely scratch the surface; there are many more ways businesses are using text with their customers. A landline texting service empowers communication of any size business across all industries. Enable the main business number for text or the entire company or anywhere in between. From continuity perspective with your customers, no change is needed with phone numbers into your business. Keep the same phone number that your customers know and simply enable it to send and receive text messages. All text exchanges are archived and are kept according to your business retention policies. Using a landline texting service provides another, yet effective way to communicate with customers.

About Us

TextBetter™ is a business-texting service that makes it easy to send or receive texts from your landline number. Our cloud-based service effortlessly integrates into your existing business model, without having to install new software or change how you do business. Through our three separate product offerings, we proudly cater to organizations of all sizes: TextBetter Basic, TextBetter Business, TextBetter Enterprise.