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Text Messaging Service Business – A Practical Guide

There are many text services available on the market. Text messaging for business is particularly challenging because there is no easy way to use a business landline telephone device to send and receive text messages. The phone on the desk doesn’t have a keypad or digital display that easily allows for text messaging use in … Continued

Why Enable Text Messaging For Your Business 800 Number

If you are reading this, chances are that your company is using a toll free or 800 number. Businesses use a toll-free number instead of a local phone number for a variety of reasons. Common benefits include: Gives company a national presence. Makes it easy and free for customers to call the company. Number can … Continued

Appointment Reminders: Landline Texting for Business

Using text messages to confirm appointments is not a new idea. However, until now landline texting for business has not been possible using your existing business phone number. Customers, patients and other consumers appreciate it when they get a reminder and have an opportunity to confirm the appointment. It not only ensures they haven’t forgotten, … Continued

Drive Customer Satisfaction With Business Texting

Why is business texting important? Times are changing.  How businesses communicate with customers has certainly changed over the years as well.  At one point in time almost every business communication was hand written or spoken face to face.  That has evolved to talking over the phone and email.  The new channel that has entered into … Continued

Employee Communication With Texting for Business

Landline texting is a great new concept for businesses.  In fact, using text messages to communicate with employees can ensure timely and efficient communication. Since launching TextBetter, I have talked with many small and medium businesses that have found employees are more responsive to text message communication.  The reason is that when they are no … Continued

Top 6 Best Practices – Landline Texting for Business

First, here is a little background.  Businesses are increasingly using texting to communicate with current customer and prospects.  One of the primary ways that businesses send and receive text messages is by enabling their landline to send and receive text messages.  In short it’s called landline texting for business.   Yes, you can text to landlines! … Continued

Why Use Texting in Your Telemarketing Services Campaign

In the beginning, there were phone calls. Then there were call centers to handle those phone calls. More recently, businesses found that customers and prospects prefer to communicate with businesses through different channels, other than a phone call. Call centers now became contact centers and the single channel strategy was replaced by multichannel. First came … Continued

Why should every business use texting as a tool?

Businesses have email, voice mail, telephone numbers and web sites. But they are just learning that they need to add text messaging. Don’t buy a separate system – use your existing email to send and receive text message for as little as $19.95 per month, with this NEW patent pending text service. Leave 2005 behind … Continued

Use Case: Dentist Office

Dr Eric Perez, DDS purchased his own practice in Napa, California in 2010. He has 7 employees on staff including 2 receptionist that greet patients, set and confirm appointments, collect payments, work with insurance companies and keep the office running smoothly. Up until a few months ago, all communication was done with patients through phone … Continued

18 Stats That Show Why Businesses Need To Text

The Case For Using Texting In Your Business Are you using texting in your business as part of your communications strategy with both customers and employees? If you aren’t, why not? Both customers and employees want to communicate more through texting. Remember, it isn’t 2005 any more. Check out these amazing stats to see why … Continued

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