Top 5 Ways Law Firms Use Landlines to Text
Did you know your law firm use landlines to text with clients? We text enable for landline and link it to your email. Each law firm can have unlimited text-enabled landlines. It’s that easy! Many law firms have begun using text messaging to foster better communication between employees and clients without you ever giving out your personal phone number.
TextBetter offers an email-to-text solution that works with your existing landline number and business email. For a deeper explanation, check out our home page.
The set-up process takes just a few minutes with no software to download. After we set you up, clients can text your landline number. Then, it arrives in your email inbox, where you can respond by simply hitting reply. For more information on how to receive texts to your email, click here.
How can it be helpful? These are the top 5 reasons TextBetter’s Law Firms utilize landline texting.
(1) Use your Landline to Text Updates to Clients
With TextBetter, you can easily and quickly send your clients updates on case status or settlement progress. Rather than sending an email that risks being lost in your client’s inbox, you can rest assured they received your text with our deliverability guarantee. In fact, you can even use TextBetter to confirm with your client the receipt of an important email.
By text-enabling your landline to text from your email, we help your law firm adopt an easy way for users to text clients and safely store all correspondence in your email inbox, a practice recommended by the National Law Review.
(2) Text Court Dates & Appointment Reminders
While keeping track of your schedule, we know you remind clients of their schedules. With TextBetter, you can confirm court hearings and appointments with your clients through text. Did you know that texts have a 99% open rate, and 95% of texts will be read within 3 minutes of being sent? By texting clients about court dates and appointment reminders, you will reduce no-shows and decrease wasted time.
(3) Text photos or documents
Many clients prefer to send images and documents through text rather than email. While the photos still arrive in your email, it is easier for your client. Most images your client will share are either already on their phone or taken with their phone. The client can quickly snap a picture of their driver’s license or W-9, and you can share photos of notices, motions, or other simple documents.
(4) Expediate Tasks within the Law Firm
You can expedite several tasks by using text messaging for your law firm. For example, one of our customers, Michele, a managing partner, says, “TextBetter saves me time and makes returning calls easy.” TextBetter makes returning calls easier, and you can text billing updates or past-due balance reminders.
(5) Documentation of text messages
Most importantly, TextBetter keeps all your texts in your email inbox. This saves a record of communication between you and your client. This follows all required compliance regulations. Having everything linked to an employee’s email and landline can stop staff from texting on personal devices. Users can archive texts, search and store text history, read conversation threads, and treat text like business email. We also provide the ability to save the contacts texting you in a companywide phone book. With TextBetter, you can easily find any text interactions from members of your law firm.
About TextBetter’s Landline Texting Solutions
TextBetter is a leading provider for landline texting solutions for businesses. Our patented solution works with any existing landline number, from your main office line to your employees’ DID. Toll-free and VOIP numbers work. For more information, visit www.textbetter.com, call us at (800) 322-1112, or schedule a call with our sales team here.
