There is absolutely no software to install or configure.
There is absolutely no hardware to install. Our Cloud Texting platform does it all. TextBetter is proudly hosted in the secure Microsoft Azure cloud.
We electronically PIC the text function of your existing telephone numbers. The PIC takes approximately 30 minutes to propagate. This process does NOT change who your telephone carrier is. Your voice services and billing remain as is!
Since text messages are sent and received from your users email client – EVERY text message technically is an email and as such they are all searchable and being archived by your company’s email retention policy. This means no separate lift required to archive TextBetter text messages.
ADD A SECOND TELEPHONE NUMBER TO YOUR CELL PHONE – Just for business. Don’t give out your personal cell phone number!
This new number will support both text and voice calls. We provide the number – You pick the area code.
This is especially handy for those professionals that use their cell phone device for work but don’t want calls from clients after hours.
The number we assign to you will have all of the TextBetter text functionality. Our Cloud Texting Service creates your virtual office.
In addition we handle all voice calls made back to this number. You get to choose;
Option 1 – Play a recording, hang up: “This is a TextBetter number and only accepts text messages”. This option is included in the monthly fee.
Option 2 – Callers go to Voicemail: You record your own greeting. Actual voice mail messages are sent immediately upon receipt to your email. This option is included in the monthly fee.
Option 3 – Call Forwarding: If you want to answers these calls, we can easily forward the calls to any number that you prefer so that you can handle the call appropriately. (Additional $5.00 fee per month for this feature).