The Recruiting Case: Using a Texting Service for Businesses
The best time to find a job is when you have a job. That’s why the best candidates are usually working full-time while in search of a new career.
It is also why the best recruiting firms take a more nuanced approach to the hiring process. They understand that, while their job is to place the candidate in a better fitting position, their candidate must remain respectful to their current employer.
For this reason and more, recruiting firms are now turning to text messaging; and using texting service for businesses to communicate with candidates and hiring managers.
Keeping Up with Business Text Messaging
Opportunities come very quickly in the world of job searching – and recruiters need answers. Fast.
By using texting service for businesses, recruiters can send messages ‘under cover’ while also keeping up with the fast pace of the job market.
Are you available for an interview?
Are you interested in this position?
Have you applied with this business recently?
For most candidates these questions are easy to answer; however, the real challenge is finding the time (and privacy) to answer them.
A delayed response could hold up the application process, be perceived as disinterest, and even cost the candidate the job of their dreams.
A delayed response could also present a challenge to the recruiter as well.
– Withholding feedback prolongs the hiring process which reflects negatively on the recruiter. Placement stats, like ‘time to fill’, are skewed and both hiring managers and candidates can become frustrated with a perceived lack of progress.
So as a recruiter asking these questions; why not use texting service for businesses?
The average person does not have the time or privacy to answer a personal phone call at work. And answering personal email is not much easier either.
Some organizations even block mail services, like Gmail, from employee computers making it nearly impossible to monitor during business hours…
And while applications like Gmail can almost always be accessed from a smart phone device, I’d ask you to consider this:
When you glance down at your phone, are you quicker to respond to text or email?
Improve Candidate Experience with Business Text Messaging
Even though candidates are actively looking for a new job, it is important they appear focused and dedicated to their current role. If not, they risk losing their current position or face a lifetime plagued by a poor reference.
So, how can recruiters help candidates strike the right balance?
The answer is through text.
Texting is easy, private and a widely accepted form of communication that allows candidates to multi-task at the office without appearing unavailable.
You are a candidate looking for a new job and your recruiter calls on Monday at 10AM. Naturally, you’re eager to answer but chances are, you can’t.
More likely than not, you’re in a meeting or with your team and – either way – your response will have to wait until after lunch…
Skip to an hour later, and that last-minute interview slot you were hoping for just got offered to another candidate…
Now consider the same scenario when the recruiter is using texting service for businesses:
Recruiter: “She has an opening tomorrow at 2PM. Can you make it?”
Recruiter: “I will email you the details. Pls bring 2 copies of your resume.”
Ultimately the candidate experience is better when recruiting firms use a texting service for businesses.
It makes the process less stressful, less disruptive and less time consuming. It gets the recruiters the information they need to get the job done – and fast. And most importantly, it is how most people prefer to communicate altogether.
Improve the Hiring Process with Business Text Messaging
As a recruiter, feedback is key.
Regardless of whether an offer is extended, a recruiter cannot move forward in the hiring process without hearing from the hiring manager and the candidate.
Unfortunately, as a recruiter it can be difficult at times – almost impossible –to get the feedback you need after the interview.
Now throw in the 5 other interviews you have scheduled for the 3 other open roles you are working to fill and there just isn’t enough time in the day… Unless you are using a texting service for businesses.
Recruiting firms love business text messaging because responses are easy to type and almost always yield a better response rate when compared with email.
So – as a recruiter – would you rather send an email and wait an entire business day for that one-word response…
“Are you available tomorrow at 2PM for an interview?”
Or send a text and get the interview scheduled immediately:
“Great. I’ll email you the location and details.”
Ultimately, the recruiting case for using a texting service for businesses is as strong as it is fast.
A quick text can be just as effective, and some would argue, is a more efficient way for recruiters to coordinate interview schedules and gauge interest in an open role or resume. It is perceived as private and immediate – ultimately giving candidates the means they need to look for a new job while remaining respectful of their current employer.