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Text Messaging Service Business – A Practical Guide

There are many text services available on the market. Text messaging for business is particularly challenging because there is no easy way to use a business landline telephone device to send and receive text messages. The phone on the desk doesn’t have a keypad or digital display that easily allows for text messaging use in the day to day operation of a business.

Some companies have tried using web based or desktop application for text messaging, some are using an application on their mobile phone, and some are using their personal cell phone numbers to send and receive text messages forwarding screen shots to email to save, but none of those options are as desirable by corporate America as TextBetter™.

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Articles

Top 6 Best Practices – Landline Texting for Business

First, here is a little background.  Businesses are increasingly using texting to communicate with current customer and prospects.  One of the primary ways that businesses send and receive text messages is by enabling their landline to send and receive text messages.  In short it’s called landline texting for business.   Yes, you can text to landlines!

With the surge of increased usage in using landline texting for business purposes, it is important to know how to most effectively use texting for a business. Here are my top 6 best practices and a few other tips when utilizing texting for business.

1 – Personalization

Nothing is worse than getting a text message from a company that totally looks like spam since it is not personalized at all.  Whether you are using an SMS platform for mass SMS marketing or something built more for 1-on-1 conversation, such as landline texting, the time should be taken to create well thought out messages that can be personalized. Continue reading “Top 6 Best Practices – Landline Texting for Business”