In 2016 1.6 Trillion text messages were sent. Yes “trillion”. So you have to ask yourself when opening your veterinary clinic “How will my clients contact the clinic?” In addition to email and telephone you need for today’s market business texting for your veterinary clinic. Most people like to either call or text for urgency and convenience. Rarely does a consumer call in advance for a check up. Usually they need to come in right away. Stand out from your competitors by offering Text.
You can set up your clinic to text in less than 15 minutes for as little as $19.95 per month.
According to the CTIA 94% of all text messages are read within 15 minutes of being sent.
Continue reading “How Veterinary Clinics Use Business Texting”
I found an article the other day titled “How Text Messages Are Being Killed and Replaced” that was written in December 2014. In the article, it was concluded that since
- Text messaging is a 20+ year old technology (so now it is REALLY old technology),
- Has character limitations (160 characters per message) and
- You can’t send special characters such as emojis,
that other applications will replace it such as Facebook Messenger, Snapchat and many others. Continue reading “Is texting dead?”
Dr Eric Perez, DDS purchased his own practice in Napa, California in 2010. He has 7 employees on staff including 2 receptionist that greet patients, set and confirm appointments, collect payments, work with insurance companies and keep the office running smoothly. Up until a few months ago, all communication was done with patients through phone calls and email.
Dr Perez has always known that texting was a great way to communicate with patients but the few times that he tried using a texting application, the application would be unreliable and not work as expected and quickly the front office would stop using it. It became more of a hassle than a help. Continue reading “Use Case: Dentist Office”