Business Texting: Receive & Send Text Messages From Email

Did you know that it is possible to both receive and send text messages from email? It’s true. In fact, business text messaging has had its place in the enterprise and SMB world for quite some time. Others are just starting to realize why having the ability to send text messages from email, along with all of the other host of functions and features that a business texting service provides are just too beneficial to go without.

The very nature of text messaging makes it much easier to connect faster to help build and nurture client relationships, this is why there is a place for text messaging in all sizes of business and industries. 

Texting is second nature to your customers. Why? Because it’s built into their everyday life. Reaching out to your customers and contacts via text should be just as intuitive to you as it is to them. This is how communication is facilitated these days.

send text messages with email

Why send text messages from email? 

Sending a text message from any email address at your business is not just easy, it also adds an improved efficiency to the entire customer outreach workflow. One of the ways that efficiencie are improved is by the way the message is sent.  Think about this for a second….as a business, it’s not just distracting to have employees always pick up the phone to send and/or read the message…. it’s simply inefficient! Receive and send text messages from email with business text messaging companies, like TextBetter. Having the ability to read and respond to texts within the email client WITHOUT the need to pick up any mobile devices is the way to go!

How do I send text messages from email?

Some business text messaging providers use a host of apps, plug-ins, and separate platforms to send text messages from email. Not TextBetter. By simply pairing the email and the direct landline number, you’ll send, receive & manage text conversations directly from your email inbox – without having to download (or change) a thing. At the end of the day, the process is simple. The email is converted into a text message and then the text response is converted into an email that flows directly into your inbox. Voila! Receive and send text messages from email is really that simple!

send test messages with email

What kind of businesses send text messages from email? 

There really isn’t a limitation on what types of businesses do and don’t send text messages from email. From healthcare professionals to those in field services to law firms. It is truly versatile and a much-needed tool for every business today to communicate efficiently and effectively with customers. 

Do people really read and respond to business text messages?

Yes! Yes! Yes! Text messages are opened 98% of the time! Now, let’s compare that to email….according to Constant Contact, average email open rates for April of 2020 are at 16.22%. Text messages are much more effective at getting the intended message across! 

Does this mean that there is no longer a place for email? Absolutely not! In fact, Statista shares that despite the growth and prominence of mobile messengers and chat apps, “e-mail is an integral part of daily online life. In 2019, the number of global e-mail users amounted to 3.9 billion and is set to grow to 4.48 billion users in 2024.” 

Your customers rely on their phones now more than ever before. From personal relationships with family and friends, shopping, social media, and work. As a business, reach your customers where they are already at. Use business text messaging to receive and send text messages from email.

At the end of the day, the case for business text messaging is a no brainer, regardless of the industry or market. It should not be seen as a tool to replace other marketing channels or communication strategies, but it will provide an increase in customer engagement and in turn, impact your business in a very positive way. 

How it works

The TextBetter patented solution uses a 2-Way Email to SMS Gateway – a unique pairing process – to transmit text messages to and from your existing landline number(s). When an email is sent to a recipient’s mobile phone, we convert your email into a text message and deliver it, with your landline number listed as the sender. When someone replies, it converts their SMS into an email while delivering it right back to your inbox. And because you manage text conversations directly from your existing email client, there is nothing to download or install. Ready to text enable landline numbers with your business? Call or text 1-800-322-1112.

About TextBetter

TextBetter provides business texting solutions that make it easy for businesses to send and receive text messages using their landline number(s). The cloud-based service effortlessly integrates into existing business models, without having to download or install new software. Businesses of all sizes are served through three distinct product offerings; TextBetter Team, TextBetter Business, and TextBetter Enterprise. More information about the company and services can be found at

SMS marketing made easy, with TextBetterSend a personalized texts hundreds of recipients at once, like appointment reminders & special announcements.

Our SMS Marketing Wizard instantly sends a personalized text to each recipient individually, creating a 1:1 conversation that is private and easily managed. And when someone replies, we'll convert their SMS into an email and delivered it right back to your inbox.

How It Works

1. Upload Your File: using our online portal, you can easily upload your list of recipients and desired message. File type must be csv. or txt.; you can view a sample file, here.


2. Tell Us Your Email: 30 minutes after your job is completed, our SMS Marketing Wizard will automatically email a delivery report to this address. The report confirms when the job is complete and tells you if any of your telephone numbers were invalid*

* (most landlines, and many VoIP numbers, do not accept text. In these scenarios, our delivery report will identify these numbers as 'invalid' and forward you the results; giving you the power to pick the right medium for your message, and ensure it's delivered).

3. Click Send! Within minutes, your personalized message is delivered. And when someone replies, we'll convert their SMS into an email and deliver it right back to your inbox. We automatically handle opt-outs... and, did we mention replies are free?

Pricing Info

>> Pay-as-you-go: text as many numbers as like, for just $0.04 a message. No contracts, no hidden fees and no fine print. Replies are free, and we automatically handle out-opts for you | For Business & Enterprise customers only.
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