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Business Text Messaging & The College Recruiting Process

In the last few years leading up to 2018, the college recruiting effort has been the most effective of all HR practices at large corporations (think Geico, Deloitte, etc.). The competition in recruiting the most in demand students has become incredibly stiff. In order to successfully deliver the in-demand candidates, your corporation must implement new best practices. College recruits are demanding and need the most interaction, and this generation prefers instant gratification.

This is where business text messaging comes into play. Give your recruiters the capability to use text for business to communicate with their recruits. Allowing your college recruiting team use business text messaging as their primary method of communication will make your corporation stand out. Text messaging shows your recruits that you understand their preferences. Remaining relevant in corporate college recruiting efforts require you to use the channel of communication that your recruits prefer, i.e. Text Messaging!

Cell phones dominate student communication because college students have their cell phones on them 24/7. If you want to get a response from a potential recruit, send them a text message. You are likely to get a response quicker than any other form of communication. Ninety-seven percent of text messages are responded to within 15 minutes.

Business Text Messaging

There are different ways that you can use business text messaging throughout the cycle of onboarding a new hire:

  • Recruiters use business text to communicate with recruits.
  • Managers keep in touch with new hires via business text prior to start date.
  • HR texts the open enrollment link to new hires.
  • Etc.

How does it work?

  • TextBetter will text enable your office line. This will allow you to send and receive business text messages directly from your business email. By text enabling your landline phone number, you can now give out just one phone number for both phone calls and text.
  • TextBetter enables you to manage your texts just like you do your emails. You can now archive your conversations with your candidates.
  • By separating your business texts from personal texts, you can now avoid any accidental mixing of the two.

Ideas for how Business Text Messaging will make your College Recruiting team more efficient:

  • Have your students or potential candidates text the name of a specific job title, and have a Keyword set up to automatically respond with the job description or link to apply.
  • Worried about missing texts after hours? You can set up auto-responders stating that the text was received and will be responded to during normal business hours.

Text enable your college recruiters today! Don’t be afraid to shorten the recruiting cycle and try a different approach with your recruits. Edge out the competition by getting to them first.
Have questions on how TextBetter can make business text messaging work for you? Call or text us today at 800-322-1112.

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Use Business Texting for the Best Customer Experience

The number one rule in business when it comes to customer service is that the customer is always right.

The landscape of communicating with your customers has changed in the last few years. Most of your customers are tech savvy and want to interact with your company in quick, small exchanges. Customers do not want to have to call a customer service 800 # and wait to speak with someone to handle their question or to solve their issue. And many large corporations are taking notice.

Ritz-Carlton Hotels has a personal concierge sending texts to make sure you have everything you need for your stay. Gone are the days where you must call down to the front desk. Customers just send a quick text.

Maui Jim sends their customers a text message to let them know when an item has been received for repair and the cost estimate for doing the repair. Then Maui Jim repair technicians let the customer know when their sunglasses are being shipped back.

If the large corporations are helping change the face of the customer experience game by offering the option for customers to utilize business texting, why aren’t you?

The fact of the matter is many of your customers may already be trying to text you via your business landline. This could be bad news if you’re missing out on customer opportunities and perhaps even alienating potential customers or clients because you don’t have the capability to receive those messages yet. If your customers are texting and you aren’t offering this yet, you may have broken rule number one of customer service! Don’t fall behind the communication trends of today.

Providing this convenience to your customers can make you the company of choice and help you reach your target audience. And the best part is, you don’t even need to memorize an additional business phone number. You can enable your business landline to receive messages from your customers with business texting.

Businesses of all size, mom & pop shops to large enterprises, can benefit from utilizing business texting to communicate with their customers. Get a leg up on your competitors by offering customers a simple and easy way to connect with you. With just one phone number your customer can reach you via TEXT or traditional phone call.

Business Texting

How It Works

TextBetter™ is a business-texting service that makes it easy to send or receive texts from your landline number.

TextBetter uses your email account to transmit text messages to and from your landline number by simply pairing the two. You’ll send, receive, and manage text conversations directly from your business email. If it sounds simple, it’s because it truly is that easy!

The same goes for sending picture messages if you want that option. You’ll send, receive, and manage pictures as attachments; without having to download new software or change how you do business.

TextBetter’s cloud-based service easily integrates into your existing business model.

Through our three separate product offerings, we proudly cater to organizations of all sizes: TextBetter Basic, TextBetter Business, TextBetter Enterprise. We are happy to work with you to ensure your business needs are met.

Give your customers the feeling of getting that VIP treatment, let them know you value them and understand their needs by text enabling your business line with TextBetter Business Texting. A texting service for business can be greatly advantageous for both you and your customers. The best part is, it seamlessly integrates into your normal business operations and is fast and easy to set up. Change your customer’s experience with your business by offering them the communication style they want!

Have questions on how TextBetter can make business text messaging work for you? Call or text us today at 800-322-1112. Are you ready to fully experience all aspects of your landline outside of traditional phone calls? You can do so today by text-enabling the number.

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Business Texting Solution for Recruiters

I attended the Society for Human Resource Management (SHRM) annual convention in Chicago in June. One of the key themes of the convention was finding enough qualified applicants for the available positions. Recruiters and human resource professionals are under increasing pressure in today’s job market and economy. Competition is fierce.

One thing that is certain is that clever recruiters are using new tools and technologies to give them an edge over other recruiters. The recruiters with the edge get to the golden applicants first.

Society-for-human-resource-management-SHRM-logo

The business challenge: Communication has changed. Gone are the days where applicants want to speak on the phone with multiple recruiters or respond to never ending emails. Applicants prefer to communicate via text. Like all consumers, they want INSTANT GRATIFICATION.

The solution: TextBetter™ text enables your landline phone number and gives you the ability to communicate via text without giving out your personal cell phone number.

 

Here are a few ways that Recruiters are using TextBetter™ to communicate with potential applicants.

  • Use a business texting solution to text the applicant to let them know you’ve received their application and that they’re qualified.
  • Text the candidate to set their interview appointment info and to let them know they got the position.
  • Send them a quick text on the morning of their first day at their new job telling them, “Good Luck,” and remember to bring their proper documentation.
  • Use business texting solution to text to allow your candidates to reach out to you at their convenience and to enable candidates to explore all open jobs. Not just the one they reached out about.

Why is a business text solution so effective?

  • Job seekers check and respond to texts immediately. Emails aren’t checked regularly.
  • Edge out the competition by getting to them first. Ninety-seven percent of text messages are responded to within 15 minutes.
  • By separating your business texts from personal texts, you can now avoid any accidental mixing of the two

How does it work?

  • TextBetter will text enable your office line. This will allow you to send and receive business text messages directly from your business email. By text enabling your landline phone number, you can now give out just one phone number for both phone calls and text.
  • TextBetter enables you to manage your texts just like you do your emails. You can now archive your conversations with your candidates.
  • By separating your business texts from personal texts, you can now avoid any accidental mixing of the two.

Ideas and tips on how recruiters are using business text messaging to be more effective and more efficient

  • Have you ever had candidates not be able to find your location or call in to ask for your address?
  • Keywords can be set up such as “address”, your candidate texts your business line with the keyword and an automatic response of the physical address is sent back to them.
  • Worried about missing texts after hours? You can set up auto-responders stating that the text was received and will be responded to during normal business hours.
  • Don’t worry about not being glued to your office computer all day. You can also get all your business texts on the go.

Business Texting Solution

Fill your open positions faster by leveraging business texting solutions in your recruitment process. Are you ready to evolve your methods of communication? You can start reaping the benefits of your landline outside of traditional phone calls by utilizing business texting solutions.

Have questions on how TextBetter can make business text messaging work for you? Call or text us today at 800-322-1112

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