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How Learning Centers Use Business Landline Texting

Learning centers offer a safe place for students to learn reading, writing, and testing skills to improve their future. These places offer such a great opportunity to help people gain skills they might be lacking but, communicating with all your clients may be tough when it comes to making sure that all is in order for your learning center.

Which is why offering your clients more opportunities for a point of contact is offering your clients more convenience as well as a better opportunity for higher education. We believe our service, TextBetter™ (business landline texting) for learning centers is the answer.

Notifying your clients using business landline texting

By having TextBetter be your business landline texting solution, you’re able to quickly notify your clients of updates whether it’s about closing for holidays, special promotions, or events that your learning center is offering.

It is as simple as setting up a mail merge. Through this process you are able to notify hundreds of clients all at once without your message sending as a group text. If you send out to 200 clients and even one person responds, the great part is the conversation is a 1:1 conversation.

This allows you to send out notifications without needing to worry about if your clients received them or not. While guaranteeing that when they respond your able to keep those communications organized. All your communications are archived right to your email.

Business Landline Texting

Beat your competitors with better customer service using business landline texting

The marketplace for many businesses is well saturated. Your company could just be a name among others in your industry unless you find a way to stand out.

When owning a Learning Center, providing text messaging solutions for appointments and reminders can be what keeps your clients loyal. Allowing customers to text for questions about their children and receive a message when their child is ready to be picked up or even to move an appointment will make you unique.

“Customer service is one of the last frontiers of sustainable competitive advantage. It’s one of the strongest ways to grow your profits.” – According to the Huffington Post

Business landline texting can be greatly advantageous for you, your co-workers and the parents you communicate with. The especially great part is, it seamlessly integrates into your normal business operations and is fast and easy to set up.

Benefits of MMS Messaging with Customers

You know you’re learning center is making a difference in someone’s life as they work to improve their skills for the future. So why not give them a way they can show that off by giving them an opportunity to send pictures of their progress, i.e. test scores, report cards, transcripts etc.…

This allows clients to take pictures of their progress outside of the learning center. All they need to do is take a picture on their phones and send it like a normal text. Through our cloud it will reformate that text to an attachment in your email. This gives you the ability to easily print out your client’s progress or share it with your office to show how great of job you’re doing with that client’s education process.

How it works

TextBetter uses your email account to transmit text messages to & from your landline number by simply pairing the two. You’ll send, receive, and manage text conversations directly from your business email. Simple, right?

And when it comes to picture messaging, the process is just as simple. You’ll send, receive, and manage pictures as attachments; without having to download new software or change how you do business. And while there are many ways in which your business can benefit from sending and receiving picture/text messages, we overall hope that the information above will give you all more the reason to use TextBetter as your business landline texting solution.

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Best Text Messaging Solutions for Credit Unions

A Credit Union at its core is a place for a community to be able to reach their financial goals by getting higher savings rates, lower fees and an overall no hassle place where they can store their financial future.

If Credit Unions can offer their communities a better option to a financial goal, why should they stop there? Why not also offer your community a better form of communication?

Throughout this article we will talk about how TextBetter is the Text Messaging Solution for Credit Unions.

Increase Customer Accessibility

Letting your customers know they can now text your business phone number, is letting your customers know that you’re opening every resource for them to contact you.

Allowing your account managers to use text messaging solutions to customers and vice versa. Whether it’s a follow up on information with their accounts, letting them know they are approved for a loan or whatever the case might be. Text messaging solutions provide your customers and employees the ease of quick and seamless communication. This is just one reason why TextBetter is the Text Messaging Solution for Credit Unions.

Text Messaging Solution

 

Tailored Keyword Responders

What are Tailored Keywords? These are keywords that you can set up on your website that will allow clients to text keywords (i.e. “appointment”, “hours”, “account”, etc…) to a specific number. Which will in return trigger an auto text to respond with the information requested.

Using Keyword Responders, you’re able to have “Text or Call us” on your website giving you the ability to streamline processes like, setting appointments with account managers, applying for a loan, and finding more information about your credit union.

Whatever the case might be, by having keyword responders, you’re giving the ability for those automated responses to save your staff and customers time in getting information by offering instant satisfaction.

Increase customer satisfaction through business text messaging

Like it or not, your customers may already be trying to text your business phone number. The bad news is you are missing out on customer opportunities.

In the digital age, customers are seeking ways to interact via their phones, whether that be through social media or text messaging solutions.

“By 2020, 85 percent of all business interactions will take place without human interaction.” – Gartner, a leading research and advisory company

Waiting until 2020 to implement a stronger digital presence and text messaging solution for credit unions could affect your customer satisfaction now. Customers want interactions to be convenient and waiting for return phone calls is not convenient.

By offering Text Messaging Solutions for Credit Unions, we’re allowing you to open another line of communication with your clients. You will be more likely to hear about complaints and be able to resolve them. In the world of online reviews and social media, resolving problems quickly is a necessity.

Using a Texting Messaging Service for Business: What it is, and How it works.

We all act like money is the number one commodity in our global economy. Those of us heavily invested in business know that time is the scarcest commodity.

Time is the one thing that we can never get back. Each moment used to communicate with a client should be as direct and efficient as possible.

Sometimes the best solution is often the one that is the most obvious. Everywhere you look people are typing away on their smartphones. What if you could communicate with your clientele base right through the smart phone or tablet that they are already using so much. Well, now you can with Text Messaging Solutions for Credit Unions.

Our company offers text messaging solutions for business that allows you to communicate with your customers via text message, all from your business phone lines. It may sound like something only a professional IT guy could understand, but we promise, business text messaging is very simple to use.

When you are ready to send a text to a client, all you do is enter their phone number into the recipient space where an email address would normally go, then type your message and hit send. Our patented solution will handle the rest. If you receive a return text it will go through your landline phone number, and then be sent directly to your email.

ABOUT THE COMPANY

TextBetterTM is a business-texting service that makes it easy to send or receive texts from your landline number. Our cloud-based service effortlessly integrates into your existing business model, without having to install new software or change how you do business. Through our three separate product offerings, we proudly cater to organizations of all sizes: TextBetter Basic, TextBetter Business, TextBetter Enterprise.

Have questions on how TextBetter can make business text messaging work for you? Call or text us today at 800-322-1112.

Other Articles You Might Find Interesting:
Texting Service for Business: Top 5 Benefits

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How Logistic Companies Benefit from Business Text Messaging Service

Trying to organize shipments, field teams, or any other type of logistical need can be very stressful. Especially if there is even the slightest miscommunication.

That’s why there are many different tools out there for handling logistical communication. And most would agree, the most popular and effective is a business text messaging service. So, if your using your personal cell phone for these conversations, it might be time to step back and look at your options.

The Benefits of Business Text Messaging Service

  • Archiving Text Conversations

When sending logistical information out to drivers, teams – or anyone for that matter – it is important to keep a record of conversation history. That’s why TextBetter automatically archives your text conversations and stores them in your email.

With TextBetter’s business text messaging platform, you’ll have confidence knowing your conversation history is safe, secure, easily available in your email records

  • Separate Business and Personal Texts

If you’re an avid texter that carries on multiple conversations with family and friends, you’ve likely mistakenly sent a text to the wrong person.

Using your personal cell phone number for business text messaging comes with risks that could be highly detrimental to your business. By using a texting service for business, you can eliminate these concerns but still benefit from the ease and speed of text.

Additionally, your landline connects to your email, so you can still view messages on the go. Just hit reply or type the mobile number in the “to” field and your email message gets sent as a text. Keeping your communication quick yet confidential and separate from your personal life


Business Text Messaging Service

  • Communicating with Your Teams on a Larger Scale

It is important to have multiple methods to communicate with your team. Whether its managing shipments and supplies or making last minute schedule changes – you just can’t always rely on email!

What about when Wi-Fi is down? Well, that’s why business text messaging service works!

But what about when you need to communicate with multiple team members at once? Well, TextBetter’s distribution list feature solves for exactly that! The distribution list offers you the ability to send a mass text out to 100 employees at once.

Business text messaging services are also great for last minute notifications, like hazardous driving conditions or new address information. Business text messaging gives you the efficiency and confidence necessary for success!

  • Real Time Reports

TextBetter’s reporting tool gives you the ability to keep track of conversations between you and your teams by simply running a report.

Having access to these reports helps supervisors stay ‘in the know’ and gives you the confidence that your company is using every tool to its advantage.

  • About TextBetter’s Business Text Messaging Platform

TextBetter™ is a business-texting service that makes it easy to send or receive texts from your landline number.

Our cloud-based service effortlessly integrates into your existing business model, without having to install new software or change how you do business. Through our three separate product offerings, we proudly cater to organizations of all sizes: TextBetter Basic, TextBetter Business, TextBetter Enterprise.

How It Works

TextBetter uses your email account to transmit text messages to and from your landline number by simply pairing the two. You’ll send, receive, and manage text conversations directly from your business email. Simple, right?

And when it comes to sending picture messages, the process is just as simple. You’ll send, receive, and manage pictures as attachments; without having to download new software or change how you do business. And while there are many ways in which your business can benefit from sending and receiving messages, we’ve outlined a few of our favorite benefits here.

Have questions on how TextBetter can make business text messaging work for you? Call or text us today at 800-322-1112. You can start reaping the benefits of your landline outside of traditional phone calls by text-enabling the number.

Other Articles You Might Find Interesting:
Using a Texting Service for Business: Top 5 Benefits of Landline Texting

Author: Ian Rottner, Sales Executive