Accountants work thru some crazy and unpredictable hours, especially during audits or tax season. Nothing is more painful then following up with your clients to get their forms and other information needed to complete returns. Using clients personal email or attempting to call them, especially while they are at work, is extremely painful.
The latest craze is to use texting. Accounting firms have found business texting (also known as cloud texting) to be the fastest and most effective method of communicating with their clients. Think about it, your clients will send and receive text messages no matter what time of day it is or wherever they might be. I am not endorsing giving out your personal cell phone number. In fact most accountants refuse this practice because clients have a way of calling after hours, which is after their work hours, all the time. Using a real business texting service for accountants to text better is the way to go. Text enable your accounting firms main number or if each of your accountants have a direct telephone number, text enable those. Continue reading “Why Accountants Are Utilizing Business Texting Services”
In 2016 there were 1,315,561 attorneys in the U.S., according to the ABA. That is a lot of competition, what makes you stand out from other law firms? “Reaching our consumer clients can be painful” claims leading defense attorney, Ohio. How can you best communicate in a way that your clients want to communicate? The answer is to text enable your business landline telephone numbers!
–1.6 Trillion text messages were sent in 2016–
Millennials have hit the stage – cash in hand, buying homes, starting businesses, creating trusts basically living life. They don’t like telephone calls and are reasonably ok with email. What they love is texting. If your law firm plans on growing you must join 2017 and start to communicate with millennials by texting. Every attorney has an office, desk desk, email, voice mail and direct telephone number. Why doesn’t their direct telephone number also handle texting? With today’s technology adding texting, utilizing existing email to send and receive is pretty simple. All those text conversations that occur on personal cell phones is not good risk management. By using the law firm’s email to send and receive text messages lets law firms easily archive these conversations in the email. These systems are already in place. Continue reading “How Law Firms Use Business Texting”
Auto Dealerships are just one of the many industries that are utilizing business texting. According to Auto Alliance, U.S. sales broke the all-time record in 2016, with 17.46 million units sold. That adds up to a lot of customers needing additional service from their car dealership. How do you think your customers prefer to communicate? There were 1.6 Trillion text messages sent in 2016!
The typical salesperson is armed with a desk, email and a direct number. How about text enabling their direct number as well? The more time that elapses between a consumer’s visit to your showroom and test drive the more likely a competitor brand will win. That’s why Auto Dealerships need business texting. Fact is a consumer will avoid a call from your sales person if they haven’t made up their mind. But they will respond to a text. Consumers also feel it is rude to ignore a text. Business texting for Auto dealerships is so important. Continue reading “How Auto Dealerships Use Business Texting”
In 2016 1.6 Trillion text messages were sent. Yes “trillion”. So you have to ask yourself when opening your veterinary clinic “How will my clients contact the clinic?” In addition to email and telephone you need for today’s market business texting for your veterinary clinic. Most people like to either call or text for urgency and convenience. Rarely does a consumer call in advance for a check up. Usually they need to come in right away. Stand out from your competitors by offering Text.
You can set up your clinic to text in less than 15 minutes for as little as $19.95 per month.
According to the CTIA 94% of all text messages are read within 15 minutes of being sent.
Continue reading “How Veterinary Clinics Use Business Texting”
We recently received the following comments from our friends at UniqueTaxx.
“I am loving this service. I have had multiple uses this week alone. It is great not to mess with my cell phone to get messages and also easier for me to print the pdf of our conversation to store in our clients permanent file. Thank you so much for this Dean! “
Sam Eddy, CPA – owner
Thanks Sam for sharing these comments. The ability to archive conversations within the existing email functionality and print conversations is just another reason that every business should be business texting with TextBetter.