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How Learning Centers Use Business Landline Texting

Learning centers offer a safe place for students to learn reading, writing, and testing skills to improve their future. These places offer such a great opportunity to help people gain skills they might be lacking but, communicating with all your clients may be tough when it comes to making sure that all is in order for your learning center.

Which is why offering your clients more opportunities for a point of contact is offering your clients more convenience as well as a better opportunity for higher education. We believe our service, TextBetter™ (business landline texting) for learning centers is the answer.

Notifying your clients using business landline texting

By having TextBetter be your business landline texting solution, you’re able to quickly notify your clients of updates whether it’s about closing for holidays, special promotions, or events that your learning center is offering.

It is as simple as setting up a mail merge. Through this process you are able to notify hundreds of clients all at once without your message sending as a group text. If you send out to 200 clients and even one person responds, the great part is the conversation is a 1:1 conversation.

This allows you to send out notifications without needing to worry about if your clients received them or not. While guaranteeing that when they respond your able to keep those communications organized. All your communications are archived right to your email.

Business Landline Texting

Beat your competitors with better customer service using business landline texting

The marketplace for many businesses is well saturated. Your company could just be a name among others in your industry unless you find a way to stand out.

When owning a Learning Center, providing text messaging solutions for appointments and reminders can be what keeps your clients loyal. Allowing customers to text for questions about their children and receive a message when their child is ready to be picked up or even to move an appointment will make you unique.

“Customer service is one of the last frontiers of sustainable competitive advantage. It’s one of the strongest ways to grow your profits.” – According to the Huffington Post

Business landline texting can be greatly advantageous for you, your co-workers and the parents you communicate with. The especially great part is, it seamlessly integrates into your normal business operations and is fast and easy to set up.

Benefits of MMS Messaging with Customers

You know you’re learning center is making a difference in someone’s life as they work to improve their skills for the future. So why not give them a way they can show that off by giving them an opportunity to send pictures of their progress, i.e. test scores, report cards, transcripts etc.…

This allows clients to take pictures of their progress outside of the learning center. All they need to do is take a picture on their phones and send it like a normal text. Through our cloud it will reformate that text to an attachment in your email. This gives you the ability to easily print out your client’s progress or share it with your office to show how great of job you’re doing with that client’s education process.

How it works

TextBetter uses your email account to transmit text messages to & from your landline number by simply pairing the two. You’ll send, receive, and manage text conversations directly from your business email. Simple, right?

And when it comes to picture messaging, the process is just as simple. You’ll send, receive, and manage pictures as attachments; without having to download new software or change how you do business. And while there are many ways in which your business can benefit from sending and receiving picture/text messages, we overall hope that the information above will give you all more the reason to use TextBetter as your business landline texting solution.

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Use Business Texting for the Best Customer Experience

The number one rule in business when it comes to customer service is that the customer is always right.

The landscape of communicating with your customers has changed in the last few years. Most of your customers are tech savvy and want to interact with your company in quick, small exchanges. Customers do not want to have to call a customer service 800 # and wait to speak with someone to handle their question or to solve their issue. And many large corporations are taking notice.

Ritz-Carlton Hotels has a personal concierge sending texts to make sure you have everything you need for your stay. Gone are the days where you must call down to the front desk. Customers just send a quick text.

Maui Jim sends their customers a text message to let them know when an item has been received for repair and the cost estimate for doing the repair. Then Maui Jim repair technicians let the customer know when their sunglasses are being shipped back.

If the large corporations are helping change the face of the customer experience game by offering the option for customers to utilize business texting, why aren’t you?

The fact of the matter is many of your customers may already be trying to text you via your business landline. This could be bad news if you’re missing out on customer opportunities and perhaps even alienating potential customers or clients because you don’t have the capability to receive those messages yet. If your customers are texting and you aren’t offering this yet, you may have broken rule number one of customer service! Don’t fall behind the communication trends of today.

Providing this convenience to your customers can make you the company of choice and help you reach your target audience. And the best part is, you don’t even need to memorize an additional business phone number. You can enable your business landline to receive messages from your customers with business texting.

Businesses of all size, mom & pop shops to large enterprises, can benefit from utilizing business texting to communicate with their customers. Get a leg up on your competitors by offering customers a simple and easy way to connect with you. With just one phone number your customer can reach you via TEXT or traditional phone call.

Business Texting

How It Works

TextBetter™ is a business-texting service that makes it easy to send or receive texts from your landline number.

TextBetter uses your email account to transmit text messages to and from your landline number by simply pairing the two. You’ll send, receive, and manage text conversations directly from your business email. If it sounds simple, it’s because it truly is that easy!

The same goes for sending picture messages if you want that option. You’ll send, receive, and manage pictures as attachments; without having to download new software or change how you do business.

TextBetter’s cloud-based service easily integrates into your existing business model.

Through our three separate product offerings, we proudly cater to organizations of all sizes: TextBetter Basic, TextBetter Business, TextBetter Enterprise. We are happy to work with you to ensure your business needs are met.

Give your customers the feeling of getting that VIP treatment, let them know you value them and understand their needs by text enabling your business line with TextBetter Business Texting. A texting service for business can be greatly advantageous for both you and your customers. The best part is, it seamlessly integrates into your normal business operations and is fast and easy to set up. Change your customer’s experience with your business by offering them the communication style they want!

Have questions on how TextBetter can make business text messaging work for you? Call or text us today at 800-322-1112. Are you ready to fully experience all aspects of your landline outside of traditional phone calls? You can do so today by text-enabling the number.

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Using a Texting Service for Business Benefits MMS Messaging with Customers
Texting Services for Business Could Be The Boost Your Company Needs

 

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Credit Union Text Messaging Solutions

Credit Unions exist to serve their members — and provide the members the experience they seek. If retailers, pharmacies, banks, and many other industries are already enabling their customers to engage via text messaging, then why should credit unions lag behind?

Traditionally, credit unions have communicated with members by phone or email. This process can make it difficult to quickly obtain member information, which inevitably delays the process to approve loan applications, and impedes other critical daily operations. Why not provide members with their preferred way to communicate? Text Messaging Solutions for credit unions is a way to meet member demands, by providing an additional way to communicate. With 95% of text messages read and responded to within 15 minutes or less, it’s clear to see why business text messaging is a powerful way to engage with members.

Two-way text messaging is a powerful addition to any credit union’s list of contact methods — and a necessary one, considering texting’s role as a primary point of business communications.

Text Messaging Solutions

The Benefits of Text Messaging Solutions for Credit Unions

Texting is not the newest or most cutting-edge form of communication; however, it is extremely convenient and effective. When considering credit union members, many don’t have the time or would prefer not to engage in a full phone conversation to ask a simple question. By leveraging text messaging solutions for credit unions, teams are empowered to provide members with actionable information in a more engaging and meaningful way while communicating in a manner that is preferred.

Member Satisfaction Elevated

Your members may already be trying to text you via your landline. The bad news of this is, you’re missing out on opportunities. In the digital age, members are seeking ways to interact via their phones, whether that be through social media or text messaging. Gartner, a leading research and advisory company, shared that by 2020, 85 percent of all business interactions will take place without human interaction. Waiting until 2020 to implement a stronger digital presence and texting service for business could affect your customer satisfaction today. Customers also want interactions to be on their time and waiting for return phone calls just doesn’t fit into this. By opening another line of communication with members, you’re also more likely to hear about complaints and be able to resolve them. In the world of online reviews and social media, this is great news for credit unions. Why not start now?

Boost Engagement

Member engagement is quick, easy, and generally better when using a business texting service. Credit union members are much more likely to respond when you make it simple and top of mind. Providing members with the additional method to engage and communicate via text adds a touch of personalization.

Preserve Text Conversations

When sending information out to members, requesting information from them, or even communication with internal employees, it is important to keep a record of conversation history. It’s also imperative to note that not all text messaging solutions for credit unions are the same. To get the most out of your investment, choose a solution that automatically archives your text conversations and stores them in your email. This way the information can be accessed anytime as needed.

Real Time Reports

When choosing text messaging solutions for credit unions, it’s ideal to select a tool that provides you the ability to keep track of conversations between internal employees and your members by simply running a report. Having access to these reports helps branch managers stay ‘in the know’ and gives you the confidence that your credit union is using every tool to its advantage.

Using Text Messaging in Your Credit Union

How a credit union utilizes text messaging is as important as the decision to use it. The most important point to remember is that text messaging goes two ways — both back and forth.

Loan application hassles solved

How many times have you started the loan application process, discovered you needed more information, and then had to play phone tag over hours or days before you could get that piece of information, then finally complete processing the application? It’s an expensive headache that that plagues credit unions today. Luckily, this can be solved by investing in a text messaging solution. Enabling loan officers with an alternate and preferred communication method for members while efficiently obtaining information needed to complete the loan process is a substantial game changer. How great would it be to open more accounts and process more loans, by simply using text messaging solutions for credit unions?

Enhanced Customer Service and Support

With customer service being a primary focus of most credit unions today, the advantages of texting are obvious and substantial. A credit union that allows its members to engage in an ongoing, threaded text conversation certainly opens the door to higher member satisfaction. With that being said, the same member representative who answers the phone can just as easily reply to a text via their computer. Members who might be hesitant to call with questions can now send a quick text, receive an answer, and decide whether and how to continue engaging.

Consider integrating text messaging as part of your process. Whether it’s to provide general member service and support, answer questions about products or asking for and providing information needed to complete a loan.

Ready to get started? It’s easy. TextBetter uses your email account to transmit text messages to and from your landline number by simply pairing the two. You’ll send, receive, and manage text conversations directly from your business email. No downloads or software installs either. Simple, right?

About Us

TextBetter™ is a business-texting service that makes it easy to send or receive texts from your landline number. Our cloud-based service effortlessly integrates into your existing business model, without having to install new software or change how you do business. Through our three separate product offerings, we proudly cater to organizations of all sizes: TextBetter Basic, TextBetter Business, TextBetter Enterprise.

Have questions on how TextBetter can make business text messaging work for you? Call or text us today at 800-322-1112

Other Articles You Might Find Interesting:

Using a Texting Service for Business: Top 5 Benefits of Landline Texting

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Best Text Messaging Solutions for Credit Unions

A Credit Union at its core is a place for a community to be able to reach their financial goals by getting higher savings rates, lower fees and an overall no hassle place where they can store their financial future.

If Credit Unions can offer their communities a better option to a financial goal, why should they stop there? Why not also offer your community a better form of communication?

Throughout this article we will talk about how TextBetter is the Text Messaging Solution for Credit Unions.

Increase Customer Accessibility

Letting your customers know they can now text your business phone number, is letting your customers know that you’re opening every resource for them to contact you.

Allowing your account managers to use text messaging solutions to customers and vice versa. Whether it’s a follow up on information with their accounts, letting them know they are approved for a loan or whatever the case might be. Text messaging solutions provide your customers and employees the ease of quick and seamless communication. This is just one reason why TextBetter is the Text Messaging Solution for Credit Unions.

Text Messaging Solution

 

Tailored Keyword Responders

What are Tailored Keywords? These are keywords that you can set up on your website that will allow clients to text keywords (i.e. “appointment”, “hours”, “account”, etc…) to a specific number. Which will in return trigger an auto text to respond with the information requested.

Using Keyword Responders, you’re able to have “Text or Call us” on your website giving you the ability to streamline processes like, setting appointments with account managers, applying for a loan, and finding more information about your credit union.

Whatever the case might be, by having keyword responders, you’re giving the ability for those automated responses to save your staff and customers time in getting information by offering instant satisfaction.

Increase customer satisfaction through business text messaging

Like it or not, your customers may already be trying to text your business phone number. The bad news is you are missing out on customer opportunities.

In the digital age, customers are seeking ways to interact via their phones, whether that be through social media or text messaging solutions.

“By 2020, 85 percent of all business interactions will take place without human interaction.” – Gartner, a leading research and advisory company

Waiting until 2020 to implement a stronger digital presence and text messaging solution for credit unions could affect your customer satisfaction now. Customers want interactions to be convenient and waiting for return phone calls is not convenient.

By offering Text Messaging Solutions for Credit Unions, we’re allowing you to open another line of communication with your clients. You will be more likely to hear about complaints and be able to resolve them. In the world of online reviews and social media, resolving problems quickly is a necessity.

Using a Texting Messaging Service for Business: What it is, and How it works.

We all act like money is the number one commodity in our global economy. Those of us heavily invested in business know that time is the scarcest commodity.

Time is the one thing that we can never get back. Each moment used to communicate with a client should be as direct and efficient as possible.

Sometimes the best solution is often the one that is the most obvious. Everywhere you look people are typing away on their smartphones. What if you could communicate with your clientele base right through the smart phone or tablet that they are already using so much. Well, now you can with Text Messaging Solutions for Credit Unions.

Our company offers text messaging solutions for business that allows you to communicate with your customers via text message, all from your business phone lines. It may sound like something only a professional IT guy could understand, but we promise, business text messaging is very simple to use.

When you are ready to send a text to a client, all you do is enter their phone number into the recipient space where an email address would normally go, then type your message and hit send. Our patented solution will handle the rest. If you receive a return text it will go through your landline phone number, and then be sent directly to your email.

ABOUT THE COMPANY

TextBetterTM is a business-texting service that makes it easy to send or receive texts from your landline number. Our cloud-based service effortlessly integrates into your existing business model, without having to install new software or change how you do business. Through our three separate product offerings, we proudly cater to organizations of all sizes: TextBetter Basic, TextBetter Business, TextBetter Enterprise.

Have questions on how TextBetter can make business text messaging work for you? Call or text us today at 800-322-1112.

Other Articles You Might Find Interesting:
Texting Service for Business: Top 5 Benefits