Business text messaging is in. It’s a successful tactic that organizations use to communicate with customers and prospects. Texting a landline is easy and provides a seamless experience for your customers.
Here are four things about texting a landline you need to know.
What happens when you text a landline if you don’t have business text messaging enabled?
Simply put, they disappear like butter does on warm pancakes. If landlines aren’t configured to receive text messages, the texts will never make it to the intended recipient.
Business text messaging providers like TextBetter have created solutions that enable both existing and new landlines to send and receive text messages. By pairing a landline number and email together, text messages will automatically deliver any text sent to a landline number into the email inbox. The pairing process is easy and takes just minutes to set up.
Do people respond to text messages sent by a business?
Yes, they sure do. Companies that provide options for texting a landline or calling by phone have many advantages.
Stay Ahead of Competitors
There is nothing like monotony in business. And this is what makes any business competitive where only the smartest thrive and survive. Texting a landline gives an advantage over others because you can make a follow-up with clients.
Easy for Customer to Reach You
Enabling your landline for text messaging makes it easy for customers to reach you. Anytime. Anywhere. Customers can reach out at their convenience.
Sync with CRM
Syncing messages with your CRM provides a trail of documentation to refer to whenever needed.
Treat text messages as email
Text messages will be stored in your email, making it easier for you to search messages, read conversation threads, and archive texts.
It is easier to send a personalized message to multiple recipients all at once. For example, when sending special announcements or reminders.
What is the pricing structure & how much does it cost?
There are several different pricing structures offered. Per-user, per text, a flat monthly fee, mass texting packages, and more. TextBetter provides three plans to choose from, and each offers unique features. We have plans that start at a single user to an unlimited number of users. We have a plan that fits everyone’s needs.
Apart from upgrading the number of users, TextBetter offers a wide variety of add-ons to improve your business text messaging.
Examples of add-ons include:
Virtual Numbers: We can provide you with enough dedicated local telephone numbers to get your entire organization texting in a day
SMS ID: Validate phone numbers before you reach out to your customers. By simply identifying whether a phone number accepts texts, you can pick the suitable medium for your message and ensure it is delivered.
If you have an existing toll-free number, our Toll-Free SMS add-on text enables it. You can also buy toll-free and text-enabled numbers from TextBetter at $5 per user.
The SMS Marketing Wizard makes mass texting easy with your landline. Whether you are creating special reminders or appointments, you can use it with just a click of a button.
How do I set up my line to send and receive texts?
Setting up your line or lines is easy. Three easy steps need to happen to enable your landline to send/receive texts.
- Send Your User Information: Send us an email with the name, email address, and landline number for each user so we can get started on account set-up. Users will send text messages directly to and from the email address associated with each phone number. The TextBetter user will be able to send and receive text messages now from their email account.
- Verify Your Number: Once we’ve called you on your landline and authenticated your telephone number, we’ll text-enable each user by pairing their landline number with their email account. The entire pairing process takes just a few minutes, without any downloads, applications, or new software to install.
- Start Texting: You’re ready to start texting when you receive a confirmation email!
Communication and brand awareness are cardinal points of any business; therefore, bolstering them is the right thing. With texting a landline business strategy, sales and customer satisfaction improve by sending a simple text message.
TextBetter™ is a business texting service that makes it easy to send or receive texts from your landline number. Our cloud-based service effortlessly integrates into your existing business model, without having to install new software or change how you do business. Through our three separate product offerings, we proudly cater to organizations of all sizes: TextBetter Team, TextBetter Business, TextBetter Enterprise.